Business process alignment can be best understood as the mechanisms by which an organization is able to visualize the relationship between its business processes and strategies. When executed properly, it allows organizational decision makers to assemble meaningful insights informed the current processes that are playing out within the company.
By ensuring that the processes and the strategies of a business are aligned, every decision made, and action taken naturally becomes more effective. You can think of it as mobilizing the plan which has been laid out on paper in order to achieve real results.
1. It is all about optimizing workflow
Eliminating inefficiencies when it comes to workflow is probably the number one way to improve business productivity and performance. Although most managers understand this and it is easy to say, it isn’t quite as simple when it comes to actually making sure this happens. On a day-to-day basis everyone becomes preoccupied with various activities and initiatives that were set out can be quickly abandoned.
In order for workflow to remain optimized, there needs to be a consistent and ongoing commitment to re-evaluating how things are being done and ensuring internal operations are as succinct and lean as possible.
2. Value all the input you can get
When it comes to bringing business process alignment to life, it is necessary to understand that everyone’s input matters. If senior executives are the only ones who play a role in creative the workforce strategies for employees at an entry level, you’re going to end up with problems because a disconnect will inevitably develop over time.
If the person making the decisions is not directly family with the day-to-day tasks and the flow involved, they are very likely to miss something important and be unable to determine the most beneficial solution. A willingness to collect input from staff at all levels of your organization will provide you with a lot more insight and ultimately help you devise the most appropriate approach to the various business processes you need to implement or improve.
3. Always take a realistic approach to the situation at hand
Having realistic expectations from the get-go will save you a lot of problems down the road. In the same way that it is important that staff are honest about what does and what does not work for them, the people in charge also need to be able to formulate an accurate assessment of the challenges the organization is facing and be reasonable when it comes to considering viable options.
Despite what you may have read, or what you heard has worked for another organization, it is crucial that you take a tailor-made approach to the individual needs of your company and the way your employees work.
4. Think long and hard about what tools are right for you
Business process alignment can be greatly affected by the business process management software you use. If employees don’t have the resources, they need to be effective at their disposal, the project is doomed to fail from the start. Focus on finding intuitive technology that facilitates intelligent decision making and works to naturally enhance efficiency while streamlining workflow and pointing towards opportunities to cut costs.
5. Use resources that cover all aspects of the business process alignment framework
In order to efficiently track and measure the performance of your business processes, and ultimately be sure that they align with your organizational goals, you need to be prepared to assess all aspects of the procedure. This includes finding a program that covers everything from mapping, workflow, collaboration, communication, document management and reporting.